Refund Policy for Vishwakarma Wedding

Thank you for choosing VishwakarmaWedding.com as your trusted matrimonial platform. We are committed to providing excellent service to our users. However, due to the nature of our services, we have outlined the following refund policy to ensure clarity and transparency:

1. General Refund Policy

• All payments made for subscription plans or additional features are non-refundable.
• Users are advised to carefully review the features and benefits of each plan before making a purchase.
• If any user violates Terms & Conditions of VishwakarmaWedding.com they are banned they will not refund.

2. Eligibility for Refund

Refunds will only be considered under the following circumstances:

• Technical Issues: If a user is unable to access premium features due to technical problems caused by VishwakarmaWedding.com and the issue is not resolved within 15 working days.
• Duplicate Payments: In case a user is charged more than once for the same service, the duplicate amount will be refunded upon verification.

3. Refund Request Process

To request a refund, users must:

1. Email us at support@vishwakarmawedding.com within 7 days of the transaction.
2. Provide the following details:
• Name
• Registered email ID
• Payment transaction ID
• Reason for refund request
• Proof of Payment
3. Our support team will review the request and respond within 5-7 working days.

4. Conditions for Refund Approval

Refunds will be approved only if:

• The request meets the eligibility criteria mentioned above.
• Adequate documentation or evidence is provided to support the claim.

5. Refund Mode and Timeline

• Approved refunds will be processed through the original payment method.
• Refunds may take up to 10-15 working days to reflect in the user’s account, depending on the payment gateway or bank policies.

6. Non-Refundable Services

The following are non-refundable under any circumstances:

• Charges for customized matchmaking services.
• Fees for promotional features such as highlighted profiles or priority listing.
• Any part of the subscription period already utilized.

7. Changes to the Refund Policy

VishwakarmaWedding.com reserves the right to modify or update this refund policy at any time. Users are encouraged to review this policy periodically to stay informed of any changes.

For further assistance or inquiries regarding our refund policy, please contact us at:

Email: support@vishwakarmawedding.com

We appreciate your understanding and cooperation.