Report Misuse
Report Misuse Policy for VishwakarmaWedding.com
At VishwakarmaWedding.com, we are committed to providing a
secure and trustworthy platform for our users. To maintain the integrity of our
services, we encourage users to report any misuse or violation of our Terms
& Conditions. Below is the strict policy and process for reporting misuse
on our platform.
What Constitutes Misuse?
Misuse includes, but is not limited to:
- Creation
of fake or fraudulent profiles.
- Harassment,
abuse, or offensive behaviour towards other users.
- Sharing
or uploading obscene, defamatory, or inappropriate content.
- Soliciting
money, gifts, or Favors from other users.
- Using
the platform for purposes other than matrimonial matchmaking.
- Spamming
or sending unsolicited promotional messages.
- Attempting
to collect sensitive information from other users (e.g., bank details,
passwords).
How to Report Misuse
If you encounter any misuse or inappropriate behaviour on
our platform, please follow these steps:
- Gather
Evidence: Collect relevant details, such as screenshots, chat logs, or
URLs, to support your report.
- Submit
a Report: Contact us through one of the following channels:
- Email:
Send an email to support@vishwakarmawedding.com
with a detailed description of the issue.
- Helpline:
Call us at +91-040-79697370 to report the issue directly.
- Provide
Details: Include the following information in your report:
- Profile
ID or Username of the offender.
- Description
of the incident.
- Evidence
(screenshots, messages, etc.).
Our Response to Misuse Reports
Upon receiving your report, we will:
- Acknowledge
your complaint within 48 hours.
- Investigate
the issue thoroughly and confidentially.
- Take
appropriate action within 15 working days, which may include:
- Warning
or suspending the offender’s account.
- Permanently
banning the user from our platform.
- Reporting
the matter to law enforcement authorities if necessary.
Zero Tolerance Policy
We have a strict zero-tolerance policy for misuse. Any user
found violating our rules will face immediate consequences, including permanent
account deactivation and legal action, as applicable under Indian law.
Protection for Reporters
We take all possible measures to protect the identity and
confidentiality of users reporting misuse. Your personal details will not be
shared with the accused or any third party without your consent, unless
required by law.
Important Note
- False
reports or malicious complaints will not be tolerated and may result in
action against the complainant.
- Users
are encouraged to act responsibly and report genuine issues only.
Contact Us
For reporting misuse or seeking assistance, reach out to us:
Email: support@vishwakarmawedding.com
Phone: +91-040-79697370
Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM
Together, we can make VishwakarmaWedding.com a safe and
respectful platform for everyone.